TACIT ONLINE ORDERING BACK OFFICE MANUAL
ORDER MONITOR
BACKOFFICE LOGIN:
ORDER MONITOR
VIEW LIST OF ALL ORDERS
TO VIEW LIST OF ALL THE ORDERS
SELECT BRAND> SELECT LOCATION
HOW TO Add, EDIT, 86 ITEMS
SELECT MENUS>SELECT BRAND> SELECT LOCATION> ITEMS
Select the menu you would like to make changes to
ADD ITEM
To add an item make sure the item exists on the POS
>Select the category you want to add the item to and click on new item
Add all the details and click on >ADD PRICE
Enter the name of the Item on POS and hit search > SAVE and PUBLISH
Note: If you don’t publish the item it wont be live
EDIT ITEM
Select the category> Item you would like to edit
Note: Price change cannot be made here as its only through pos
86 ITEM: EXPIRE ITEM
Click edit on any item and click on DELETE button and choose EXPIRE Note: Don’t click remove from the category or the item will deleted
REACTIVATE ITEM
Click edit on any item > Click PUBLISH
ADJUST PREP TIME
DELAY FUTURE ORDERS
<CLICK ON SETTINGS ICON
LEAD TIME is equal to total Total PREP TIME
DELAY TIME adds the time to LEAD TIME
For Example: if the lead time is 30 minutes & if the orders are set to be delayed by 30 minutes the total lead time becomes 60 minutes
HOW TO ISSUE REFUNDS
>CLICK ON 3 DOTS> PAYMENT S> REFUND OPTIONS
SELECT FULL REFUND OPTION OR CUSTOM
OPERATIONS
SELECT OPERATIONS>SELECT BRAND> SELECT LOCATION
HOW TO PAUSE DELIVERY NETWORK( UBEREATS, DD, SKIP)
SELECT OPERATIONS>SELECT BRAND> SELECT LOCATION>DELIVERY NETWORK>CLICK ON 3 DOTS>DRAFT LOCATION
HOW TO UN PAUSE/ REACTIVATE DELIVERY NETWORKS(UBEREATS, DD & SKIP)
SELECT OPERATIONS>SELECT BRAND> SELECT LOCATION>DELIVERY NETWORK>PUBLISH MENU
CLICK ON 3 DOTS>PUBLISH LOCATION
HOW TO PAUSE ONLY INHOUSE TAKE OUT OR DELIVERY
SELECT MENUS>SELECT BRAND> SELECT LOCATION
ONCE FINISHED PLEASE
VISIT
https://orders.sulaindianrestaurant.com
SELECT DELIVERY ADDRESS AS THE LOCATION OF THE RESTAURANT AND VERIFY THAT ITS PASUED
BRANDS AND LOCATIONS
Please don’t make any changes to BRANDS & LOCATIONS