Privacy Policy for Sula Indian Restaurant
Last Updated: March 20, 2026
At Sula Indian Restaurant (“we,” “us,” or “our”), accessible from www.sulaindianrestaurant.com, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Sula Indian Restaurant and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.
Personal Data: Name, email address, phone number, and physical address (for delivery orders).
Reservation Data: Date and time of visit, number of guests, and any special dietary requirements or celebration notes.
Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (credit card number), and the security code associated with your payment instrument. All payment data is stored by our third-party payment processors (e.g., Stripe, Square, or TouchBistro).
Log Files: Like many other websites, we follow a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
2. How We Use Your Information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website and services.
Process and manage your table reservations and online food orders.
Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
Send you emails or SMS notifications regarding your orders or bookings.
Find and prevent fraud.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
Service Providers: We may share data with trusted third parties who assist us in operating our website, conducting our business (e.g., OpenTable for reservations), or servicing you.
Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms. Under BC’s PIPA, when you voluntarily provide us with your information for a specific purpose (like making a reservation), your consent is “deemed” for that specific interaction. For marketing communications, we will obtain your “express” consent (opt-in).
5. Your Rights (Access and Correction)
Under British Columbia’s PIPA, you have the right to:
Request access to the personal information we hold about you.
Request that we correct any inaccurate or incomplete information.
Withdraw your consent to our use of your information at any time (subject to legal or contractual restrictions).
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
7. Cookies
Sula Indian Restaurant uses “cookies” to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
8. Contact Us
If you would like to exercise your rights, or if you have questions about this policy, please contact our Privacy Officer:
Sula Indian Restaurant
Email: info@sulaindianrestaurant.com
Address: 1128 Commercial Drive, Vancouver, BC V5L 3X2